Terms and Conditions

Welcome to our website, please read these terms and conditions carefully as use of this website will be subject to them.

1. Definitions
Lymphoedema Support Network or LSN means Lymphoedema Support Network, a charity registered under number 1193800 in England and Wales with its registered offices at, St Luke’s Church Crypt, Sydney Street, London, SW3 6NH.

Website means www.lymphoedema.org, or any other website under LSN’s ownership or control.

Material means any information, data, text, graphics, links, programming code or other material published, contained or available on the website.

User/You means the individual, firm, company or organisation accessing this website, placing an order or making a donation through this website.

2. Changes to terms and conditions
The LSN reserves the right to change these Terms and Conditions at any time. Please check this section regularly as changes will be noted here.

3. Use of the website
The website is intended for use by UK residents; the information therein may not be appropriate for overseas visitors. Anyone is entitled to view any part of the website and to use, for their own purposes, the information contained in it, provided that:
3.1 It is used for information purposes only. For personal use only and not for reproduction on any other website or for commercial gain.
3.2 No part of the website is copied, stored or transmitted in any form, or by any means to any third party without written permission from the LSN.
3.3 The user agrees to use this website and the information therein only for lawful purposes and in such a way that does not infringe, restrict or inhibit the use of the website by others.

4. Copyright and trade marks
4.1 The names and logos of the Lymphoedema Support Network/LSN are the trade names/marks of the Lymphoedema Support Network.
4.2 Copyright of the material is owned by the LSN. Unauthorised use, reproduction, modification, distribution or republication without prior written consent of the LSN is strictly prohibited.

5. Disclaimer
5.1 This website is intended to provide general information only and should not be considered a substitute for professional advice or medical diagnosis or treatment. So far as permissible by law the LSN does not accept any liability to any person relating to the use of any such information.
5.2 Whilst the LSN has taken every reasonable precaution in compiling this website neither it nor any contributors to the site can be held responsible for any action or inaction taken by any user as a direct or indirect result of information contained therein.
5.3 Whilst the LSN makes all reasonable attempts to exclude viruses from the website it cannot ensure such exclusions and no liability for damage caused through the downloading of viruses can be accepted. Therefore users are recommended to take all appropriate safeguards before downloading information from the website.
5.4 Any organisation wishing to establish a link with this website must obtain the prior, written consent of the LSN. The LSN is not responsible for the content of any other website or pages linking to or from our website. If users choose to follow links to other websites they do so at their own risk.

6. Privacy and data protection
This policy is written in accordance with the Data Protection Act 1998. We are registered under the Act as a Data Controller under number Z9552082. If you have any questions about it please contact our Chief Executive at LSN, St Luke’s Church Crypt, Sydney Street, London, SW3 6NH. Email admin@lsn.org.uk Tel: 0207 352 4249. By using this website you are agreeing to the terms of this privacy policy.
6.1 What information do we collect?
Personal information is anything that can be used to identify you such as your name, date of birth, postal address, email, telephone number, credit/debit card details. We collect personal information when you ask about our activities, become an LSN member, order products, email us for information, make a donation to us, or otherwise give us personal information.
6.2 How do we use your information?
We use your personal information to provide you with the goods or information you have requested, for administrative purposes and to let you know about changes to our products. We do not sell your information or details to any third party.
For any uses outside of the above we will always tell you what we want to use it for and seek your consent to the use of your personal information.
The LSN is responsible for collecting your personal information and it is stored and processed in the UK. Other than as set out in this policy or as required by law, your personal information is not shared with third parties or used in any other way unless you specifically agree.
When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, the LSN cannot guarantee the security of any information you transmit to us and you do so at your own risk.
6.3 Website analysis
We use Google Analytics to collect anonymous statistical information such as the number of visitors to our site. Cookies added by Google Analytics are governed by the privacy policies of Google Analytics. If you want you can disable cookies from Google Analytics.
However, please note that you can enable or disable cookies by following the instructions of your browser.

This policy was last updated March 2022 and last reviewed March 2022.